Help & Support
We're here to help you make the most of your travel experience
Frequently Asked Questions
How do I add my travel documents?
To add your travel documents:
- Open the app and go to the Profile tab
- Tap on "Travel Documents"
- Select "Add Document"
- Choose between Passport or Visa
- Fill in the required information
How do I track my travel expenses?
To track your travel expenses:
- Go to the Expenses tab
- Tap the "+" button to add a new expense
- Select the category (Food, Transport, Accommodation, etc.)
- Enter the amount and description
- Choose the trip it belongs to
You can view expense summaries and export reports for each trip.
How do I use the interactive maps?
The interactive maps help you explore destinations:
- Go to the Map tab to see your current location
- Search for destinations and attractions
- View nearby restaurants, hotels, and points of interest
- Plan routes between locations
- Save favorite places for future reference
Location services must be enabled for full map functionality.
How do I plan a trip with agenda items?
To create a detailed trip with agenda items:
- Go to the Trips tab and tap "Create New Trip"
- Enter trip details (destination, dates, etc.)
- Tap "Add Agenda Item" to create your itinerary
- Add activities, meals, transportation, and other plans
- Set times and locations for each agenda item
- Add notes and reminders as needed
You can reorder agenda items by dragging them up or down.
How do notifications work?
GoTravelApp sends notifications for:
- Document expiry reminders (90 and 30 days before)
- Trip preparation reminders (7 and 1 day before)
- Agenda item reminders
- Expense tracking reminders
- Important travel updates
You can customize notification settings in the Profile tab.
Is my data secure?
Yes, we take data security seriously:
- All data is encrypted in transit and at rest
- We use industry-standard security practices
- Your travel documents, expenses, and trip data are only accessible to you
- Location data is only used for map functionality and is not stored permanently
- We never share your personal information with third parties
How do I update the app?
To update GoTravelApp:
- Open the App Store on your device
- Tap on your profile picture
- Scroll to find GoTravelApp
- Tap "Update" if available
Contact Us
Need more help? We're here for you!