Help & Support
We're here to help you make the most of your travel experience
Frequently Asked Questions
How do I add my travel documents?
To add your travel documents:
- Open the app and go to the Profile tab
- Tap on "Travel Documents"
- Select "Add Document"
- Choose between Passport or Visa
- Fill in the required information
How do notifications work?
Go TravelApp sends notifications for:
- Document expiry reminders (90 and 30 days before)
- Trip preparation reminders (7 and 1 day before)
- Important travel updates
You can customize notification settings in the Profile tab.
Is my data secure?
Yes, we take data security seriously:
- All data is encrypted in transit and at rest
- We use industry-standard security practices
- Your data is only accessible to you
How do I update the app?
To update Go TravelApp:
- Open the App Store on your device
- Tap on your profile picture
- Scroll to find Go TravelApp
- Tap "Update" if available
Contact Us
Need more help? We're here for you!